Build a Culture Operating System

Unlock the potential of your business with a solid foundation. Discover the strategic integration of values in hiring, decision-making, and leadership practices.

Define Values, Behaviors & Create Trust & Accountability

Define excellence clearly to eliminate guesswork. Nurture trust and efficient communication to boost team productivity without compromising standards.

Track Culture Like You Track Revenue

Leverage actionable data to gauge trust, leadership, and team well-being. Identify shifts promptly, adapt swiftly, and amplify your culture with insights.

Unlock the Secrets of Company Culture

Experience a transformative journey with our interactive course that empowers you to build a Culture Operating System from scratch. Gain access to a comprehensive toolkit comprising templates, scripts, and decision frameworks ready for immediate implementation. Define values and behaviours to eliminate ambiguity within your team. Establish feedback systems, trust-building mechanisms, and strategies for constructive conflict resolution. Develop talent management frameworks for hiring, promoting, and off-boarding with integrity. Embed culture into every aspect of your organization through rituals, decisions, and meetings. Deliver difficult messages with clarity, empathy, and authority. Proactively monitor and address cultural shifts before they escalate.

Meet Your Course Creator

Hi! I’m Cerys Cook. I’ve spent the last 20+ years leading teams through the messy middle of growth. Startups. Scaleups. Post-acquisition rebuilds. The common thread? Culture is the hardest part and the most ignored until it’s urgent. I’ve been the exec building culture while the company’s doubling headcount. I’ve been the person called in after the wheels started falling off. I’ve led through layoffs, hyper-growth, founder transitions, and everything in between. So I don’t do noise. I don’t do HR theater. And I don’t believe in “best practices” that don’t survive real pressure. I believe in building systems that - protect trust, create clarity, and actually help your company win. This is the work I care about most because when you get culture right, work gets better for everyone. And when you don’t? It’s brutal. If you’re here, you’re probably someone who knows that already. So let’s build the system you need to lead through it.

Course Curriculum

8 Chapters · 16 Lessons

  1. 1

    Module 0: Welcome & Foundations

    1. (Included in full purchase)

      Lesson 0.1 – Course Welcome & Orientation

    2. (Included in full purchase)

      Lesson 0.2 – Why Culture as a System Matters

  2. 2

    Module 1: Foundational Narrative – Define Your ‘Why’ & Values

    1. (Included in full purchase)

      Lesson 1.1 – Purpose, Vision & Foundational Narrative

    2. (Included in full purchase)

      Lesson 1.2 – Core Values: From Words to Behaviour

  3. 3

    Module 2: Trust, Feedback & Psychological Safety

    1. (Included in full purchase)

      Lesson 2.1 – Building Trust with Rituals & Feedback Loops

    2. (Included in full purchase)

      Lesson 2.2 – Psychological Safety & Conflict Agreements

  4. 4

    Module 3: Talent Rhythm – Alignment, Promotion & Exit Strategy

    1. (Included in full purchase)

      Lesson 3.1 – Leadership Decision Models & Talent Touchpoints

    2. (Included in full purchase)

      Lesson 3.2 – Executing Promotions & Exits with Integrity

  5. 5

    Module 4: Ownership Rituals & Cultural Muscle

    1. (Included in full purchase)

      Lesson 4.1 – Rituals that Reinforce Behaviour

    2. (Included in full purchase)

      Lesson 4.2 – Operating Through Change: Communication with Clarity & Care

  6. 6

    Module 5: Embed & Sustain Culture Over Time

    1. (Included in full purchase)

      Lesson 5.1 – Audit & Adapt: Keeping Culture Alive as You Scale

    2. (Included in full purchase)

      Lesson 5.2 – Values-to-Decisions: Scaling Culture with Clarity

  7. 7

    Final Module: Reflection & Next Steps

    1. (Included in full purchase)

      Putting It All Together – Your Culture Operating System

    2. (Included in full purchase)

      What Now?

  8. 8

    BONUS Templates

    1. (Included in full purchase)

      Ritual Template: Values in Action Shoutouts Bonus Worksheet

    2. (Included in full purchase)

      Ritual Template: Feedback Round Bonus Worksheet

What People Are Saying

Discover how this course has impacted leaders like you

”
Most culture advice is too soft or too academic. This is neither. We needed to grow fast without breaking people. This course gave us the tools to lead better without losing trust or lowering the bar.
Jordan S.

Startup CEO

”
I was asked to 'fix culture' without a clear path. This gave me one. Finally, a course that respects the real work of building trust, scaling leadership, and making culture stick. This gave me language, systems, and tools I could use immediately.
Rachel P.

VP People & Operations

”
This created real alignment on our exec team, fast. We finally got honest about how we make decisions, how we communicate, and what we actually expect from each other, not just what we say we expect.
Jessica P.

CEO

”
This is the first culture program I’ve seen that holds leaders accountable to actually change behavior.
Sam T.

Head of People

Ready to Transform Your Culture?

Culture won’t fix itself. Leadership is the work. If you’re ready to do it, this is your next step.

$1,495.00

Enroll Now